Designing Seamless Digital Travel & Hospitality Experiences

Transform complex digital journeys for travelers and team members alike—from booking and onboarding, to kiosks and concierges.

TRAVEL & HOSPITALITY

Digital Solutions That Move With Your Guests

The travel and hospitality industry is more connected—and more demanding—than ever. From airlines and cruises, to resorts and theme parks, guests expect seamless digital interactions across every touchpoint.

At VGV, we deliver cross-platform, scalable, and intelligent solutions that redefine your guest (and employee!) experiences.

Experience-Led, Expert Capabilities

Mobile Food & Beverage Ordering

Streamline the guest experience with in-app ordering for food, drinks, and concessions. Our experts create intuitive flows that drive revenue and reduce wait times.

Real-Time Communication Alerts

Push notifications, in-app update, and async messaging power both the guest and employee experience. Enable real-time updates for ride times, itinerary changes, or staffing needs wherever users are.

AI-Powered Guest Support & Planning

Create smart, helpful experiences using AI chatbots and agentic assistants. From cruise itinerary planning to complex theme park ticketing flows, we use AI to reduce friction and instill confidence.

Multiscreen Experiences

Meet your guests exactly where they are. Our hospitality and travel app development experts help you deliver consistent, branded experiences across mobile apps, web portals, in-venue kiosks, and even in-seat screens.

Wayfinding & Digital Maps

Help guests navigate sprawling venues with integrated, interactive maps on any screen. We work with Google Maps and custom solutions to provide smooth, branded navigation.

POS Integration & Custom Kiosks

We integrate with leading POS systems—or build custom kiosk solutions with Flutter—for a tightly controlled experience that blends seamlessly with mobile and web.

MarTech Enablement

Lay the foundation for cross-channel messaging, loyalty programs, and real-time engagement. Our experts help you connect tools and teams for scalable personalization.

Centralized Employee Apps

Eliminate digital chaos for staff with consolidated platforms that combine scheduling, HR tools, communications, and task management—both mobile and web-friendly, even without a smartphone.

Mobile Food & Beverage Ordering

Streamline the guest experience with in-app ordering for food, drinks, and concessions. Our experts create intuitive flows that drive revenue and reduce wait times.

Real-Time Communication Alerts

Push notifications, in-app update, and async messaging power both the guest and employee experience. Enable real-time updates for ride times, itinerary changes, or staffing needs wherever users are.

AI-Powered Guest Support & Planning

Create smart, helpful experiences using AI chatbots and agentic assistants. From cruise itinerary planning to complex theme park ticketing flows, we use AI to reduce friction and instill confidence.

Multiscreen Experiences

Wayfinding & Digital Maps

Help guests navigate sprawling venues with integrated, interactive maps on any screen. We work with Google Maps and custom solutions to provide smooth, branded navigation.

POS Integration & Custom Kiosks

We integrate with leading POS systems—or build custom kiosk solutions with Flutter—for a tightly controlled experience that blends seamlessly with mobile and web.

MarTech Enablement

Lay the foundation for cross-channel messaging, loyalty programs, and real-time engagement. Our experts help you connect tools and teams for scalable personalization.

Centralized Employee Apps

Eliminate digital chaos for staff with consolidated platforms that combine scheduling, HR tools, communications, and task management—both mobile and web-friendly, even without a smartphone.

Plan to Impress, Build to Scale

Discover & Align

We kick things off with collaborative strategy workshops to understand your goals, audiences, and operational realities. Whether you’re a cruise line, airline, or resort, we dig into your unique challenges and identify where robust digital experiences can create the biggest impact.

Prototype & Validate

Before writing full production code, our hospitality and travel app development experts build functional prototypes to test assumptions and gather feedback. This phase helps de-risk the product early and ensures we’re building the right thing the right way.

Build & Integrate

We develop your app using Flutter’s single codebase approach—building for iOS, Android, web, and more simultaneously. We also integrate key systems like authentication, payment, analytics, and APIs.

Launch & Support

Post-launch, our team analyzes usage data to improve features, iterate on the roadmap, and scale the app’s capabilities—whether that means adding platforms, users, or new features.